FAQsKatieHambly

How long have you been in business?

I started my business in 2002, when my daughter entered kindergarten.

Where is your business located?

I run my business from my home in Long Beach, Ca.

What types of payments do you accept?

Payments are processed through PayPal.  An account is not needed to complete payment.

How long will it take for my item to ship?

Vintage pieces and reproduction retro linens will ship within 1-2 business days. Handmade items are created to order and generally ship within 3-5 business days.

What is your shipping policy?

Packages under a pound ship via first class mail.  Any packages over a pound will ship via priority mail. Charges are calculated by weight and distance from California.  If charges exceed the actual cost I will refund the difference with your order.

What is your return policy?

Your satisfaction with your purchase is always my priority and I will gladly accept returns for a refund within 14 days.  Please let me know if there is a problem with your order so I may expect your return. The item must unused. Custom orders are not eligible for returns.

Do you accept custom orders?

Yes! I love creating pieces to match your home or nursery theme for your baby. Please contact me for details.

How long will a custom order take to complete?

I generally complete items within 7-10 after the fabric choice is made.

What is your contact information?

You can reach me via email at Katie_hambly@yahoo.com